A Harvard research tool, the Transparency Hub, reveals that social media terms and conditions are increasingly complex, requiring a college-level reading ability for 86% of users. It tracks over 20,000 legal documents from 300 platforms, highlighting a trend where companies are steering disputes away from public courts to arbitration, limiting users' rights to sue. This is particularly relevant for AI platforms like Anthropic and Perplexity, which restrict class action lawsuits.