Ofwat has fined Thames Water £104m for illegal sewage discharges and ordered it to repay £56.8m to customers. Despite being the largest water company in the UK, Thames Water is struggling financially and has been criticized for slow progress on pollution reduction and sewer flooding targets. The company has, however, improved its water quality and leakage performance. Customer satisfaction has declined, marking the lowest point since 2020. Teljes cikk (Euronews.com)